transform.engine Support
Welcome to the transform.engine support site. Here you can find the manual for the transform.engine.
FAQs
All of the commonly asked questions regarding the transform.engine can be found here:
Transform FAQsGetting Started
For help getting started with your transform.engine, check out our handy getting started guide, complete with fun videos:
Getting Started GuidePlugin Installation
Go directly to our handy guides. Do not pass 'go', do not collect $200!
Plugin InstallationDiscourse
We've set up a discourse forum where you can share thoughts, ask questions, and discuss feature requests. Intended as a relaxed place for our team and our community to converse on an open platform, we'll be on hand to chat and help answer any non-urgent questions.
It's also the best place to post any (naturally, incredibly rare...) bug reports you may have; we truly value hearing how we can make our products work for you.
Feel free to check it out:
discourse.fourieraudio.comNeed Help?
For all support queries, please reach out to your local distributor or send us an email, and we'll get back to you as soon as we can.
e-mail: support @ fourieraudio.comKey Support Info
If you're able to include the following information, it will help our support team enormously!
- Issue: What the problem is: what you're seeing, vs. what you're expecting to happen.
- Steps to reproduce: Specific steps we can take to recreate your issue!
- Log Files: Downloadable from the bottom of the 'Support & Software' page in the System tab, it will be in a zip file format and appreciate if you could attach to your email.
- transform.engine version: Located in the 'Support & Software' page in the System tab.
- transform.client version: Located in the 'Support & Software' page in the System tab.
- Reproducible? Always/ almost always/ intermittent/ seen once.
- Screenshots/photos: Always helpful to show us what you're seeing that's incorrect.
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